I have upgraded from windows 8 to Windows 10. I have a similar issue with an acer Iconia Tab 8 W. Thank you for posting in the HP Support Forum.Hi. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,įollowed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, They will be happy to assist you immediately. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear. Scroll down to "Still need help? Complete the form to select your contact options" Enter Product number or select to auto detect Please use the following link to create yourself a case number, then call and it may help speed up the call process: If the issue persists, I would suggest you contact our HP phone support for available service options.Please fill in the product details to get the tech support number. Unplug the monitor cable and then press and hold the power button for 30 seconds, this actually helps to do a hard reset on the Monitor.įor more details, please go through the support document, using this link. I would suggest you perform a Hard reset on the Monitor by Unplugging the monitor and holding the power button down for 30-60 seconds. The OSD message occurs when the Menu button on the front panel is pressed for more than 10 seconds.
It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.Īs I understand you are having an issue with the power button won't turn off your HP monitor. Don't worry as I have a few steps to help you get through this concern,
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